Security

We follow strict pick-up procedures. The person picking up a child must be on the authorized pick up list. The same person who drops off must pick up, unless we are notified at the time of drop off that someone else will be picking the child up. We check photo I.D. to verify identity. We will not release a child to anyone who is not on the authorized pick up list or to anyone that appears to be under the influence of drugs or alcohol.

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Personal Belongings

Cubbies are provided for children’s personal belongings such as shoes, bottles/cups, diaper bags, and change of clothing.  Please leave all personal toys at home.  We are not responsible for missing or broken toys/electronic devices.  Please label bottles/sippy cups with your child’s name.  If something needs to be refrigerated, please let a staff member know and we will be happy to accommodate your needs. 

Please provide Bizi Kidz with diapers, wipes, and a change of clothes for your child if needed. There will be a charge of $1.00 per diaper and $5 per article of clothing if they are not supplied by parent.  

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Payment

Payment is due when you pick-up your child unless you have purchased one of our prepaid packages. We accept cash, Visa, Mastercard, American Express, Discover  & PayPal. There will be a fee of $25.00 for returned checks. Due to state regulations, we are limited in watching your child for a 4-hour maximum time period. We charge $1 per minute for every minute over a 4-hour period. We also charge this fee if your child stays past closing time. 

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Snacks and Meals

No peanut/nut products are allowed in the facility.  Please keep us informed if there is a food allergy. Children are welcome to bring food and drinks from home, provided they are peanut-free. We offer snacks for purchase ($1 per snack) as well as water.

 

Bizi Kidz does not provide meals. Please bring your child lunch or dinner if  they will be with us during the lunch (12pm) or dinner hour (6pm). No peanut or nut products allowed. Please be sure to label all food, sippy cups, and lunch boxes brought into the facility with your child's full name. 

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Healthy Children

If a child is too sick for school, they may not attend Bizi Kidz. Children exhibiting any of the following symptoms may not be dropped off: fever within the past 24 hours, sore throat, coughing in excess or “seal bark” cough, runny nose that is thick, profuse or yellow/green, flu-like symptoms (body aches, chills, headache), diarrhea in the past 8 hours, vomiting within the past 24 hours, pink-eye symptoms, undiagnosed rash, and head lice within the past 10 days. If any of these symptoms are observed, the child will need to be picked up immediately.

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Behavior Policy

We encourage good behavior through praise and positive reinforcement. If a child’s behavior requires discipline, we will use verbal guidance and redirection, reserving time-outs as a last resort. In cases where a child displays continuous poor behavior, we will notify the parent/guardian to pick up the child.

 

Violent/Aggressive Behavior

The safety of children and our staff is our top priority. Behavior that threatens the safety of others or oneself is not permitted. Such behaviors include, but are not limited to, pushing, hitting, kicking, biting, pinching, throwing objects, etc. For repeated incidents of violent/aggressive behavior, we follow a “three strikes” policy:

 

• First and Second Incident: The behavior will be documented in writing, and the parent/guardian will be called for immediate pick-up.

• Third Incident: The behavior will be documented in writing, the parent/guardian will be called for immediate pick-up, and the child will be suspended for 90 days. After this period, the child may return if the behavior does not persist. If the behavior continues after 90 days, further suspension may be imposed.

 

If the parent is called to pick up their child, the parent must make every effort to do so quickly. In cases of extremely violent behavior or failure to pick up the child in a timely manner, immediate suspension may occur. Bizi Kidz Greensboro owners reserve the right to administer suspensions at their discretion for any reason.

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Referral Policy

To show our appreciation, every time you refer a new family to Bizi Kidz you will receive ONE FREE HOUR! 

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